Community News

Council Embraces Innovation To Manage Rising Costs

Council Embraces Innovation To Manage Rising Costs

Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council

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113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015

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Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.

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Bishop Danny Meagher Makes First Visit to St Patrick's College

Bishop Danny Meagher Makes First Visit to St Patrick's College

Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied

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Key Solutions Group

Wet season in full swing

February 26, 2026

By Cr Heath Paton

The wet season has certainly been in full swing around our region to start off the year.

January and February typically bring the highest rainfall totals, driven by tropical systems and monsoonal flows, and while meteorologists anticipated aboveaverage falls, the increased cases of flooding across the Pioneer Valley, coastal lowlands and surrounding rural areas has impacted many.

During and after heavy rainfall, floodwaters present serious dangers even for experienced motorists and residents who know the roads well. It’s crucial to reinforce the “If it’s flooded, forget it” message. Just 30cm of moving water can wash away a small vehicle, and flooded roads often hide damaged surfaces, deep potholes or fast underwater currents.

With Eungella and the highlands as our backdrop, rapid rises can occur from upstream rainfall with very little warning to those near creeks and drainage channels, increasing the risk of both danger and isolation.

Staying informed is one of the most effective ways to stay safe during our wet season. Residents are encouraged to make full use of council’s Emergency Dashboard, which provides realtime updates on road conditions, weather warnings, flood cameras and storm tide information. Council also offers an optin notification system, allowing residents to receive emergency alerts directly to their phones or inboxes – an invaluable tool during severe weather events. By subscribing, locals can ensure they’re receiving accurate, timely information from an official source throughout the season.

While Mackay’s summer rains are vital for agriculture, water supply and the lush landscapes our region is known for, they also come with operational challenges across council’s outdoor teams. A huge shoutout must go to our mowing crews, who have been working tirelessly between showers to keep parks, roadsides and public spaces under control. With constant rain and intense growing conditions, staying on top of mowing is no small feat, and their efforts help keep our region tidy and safe.

We also extend our appreciation to our Vector Control crews, who have been monitoring and treating key mosquito hotspots across the region. Persistent rainfall creates ideal breeding conditions, and their proactive surveillance and treatment programs play a crucial role in reducing mosquito populations and protecting community health.

By staying informed, staying prepared and looking out for one another, our community can remain safe and resilient throughout the 2026 wet season.  And, in the meantime, I’m off to mow my yard because while I typed this, it just grew another 10cm!  

Let’s Chat – Council Connect

Residents can catch up with councillors in person at upcoming Let’s Chat - Council Connect sessions held across the region.  The next session will be held at Midge Point Tavern on Tuesday, March 3.

Details on upcoming sessions can be found on the Connecting Mackay website.

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Turning Ambition Into Action With Higher Education

February 26, 2026

Balancing university study with a cadetship at a local accounting firm is challenging – but for Brooke Jensen, the support of a Community Bank Sarina Bendigo Bank Higher Education Scholarship has made all the difference.

Each year, Community Bank Sarina invests in local students through scholarships as part of its Community Engagement Program – supporting young people to pursue higher education and apprenticeships while strengthening the future workforce of our region.

For Brooke, the Community Bank Sarina higher education scholarship has eased financial pressure and created space to focus on both her studies and her long-term career pathway.

"This scholarship has given me the confidence to really focus on my studies and cadetship,” Ms Jensen said.

“It’s supported my commitment to keeping my work and academics on track, while approaching everything with a strong work ethic."

DGL Accountants Director Elizabeth Dent said the scholarship supported Brooke’s continued development both academically and professionally.

“We’ve noticed Brooke really coming into her own – more confident and capable in everything she does," Ms Dent said.


"This scholarship has reinforced what she’s capable of reflecting in her steady growth and understanding of the accounting industry."

By supporting students like Brooke, Community Bank Sarina is contributing not only to individual success but to the economic strength and sustainability of the region.

Applications for the 2026 CQUniversity Scholarships for degree studies and apprenticeships close 28 February. Send yours to executive@sarinacommunity.com.au.

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The Nurtured Village Hampers Mackay: Supporting Local Mums & Rebuilding A Village

February 26, 2026

Since its launch in January 2024, The Nurtured Village Hampers Mackay has quietly woven a powerful thread of compassion through the local community, uplifting mothers and families when they need it most.

In just over a year, the volunteer-led initiative has received 240 heartfelt nominations, delivered 23 hampers, and coordinated close to 1,000 donations. Beyond the practical essentials, each hamper carries connection, encouragement and a reminder that no mum walks alone.

While many of the volunteers are mums themselves and understandably step back when life demands it, the community spirit remains strong. With a Facebook group of 1,900 Mackay members, the village is ready to welcome new volunteers to continue its vital work.

Volunteering with the village is flexible and varied. Roles include administrative support, social media management, donation collection and delivery, community outreach, and connecting with local businesses to raise awareness and build partnerships. With options for every interest and skill set, there’s a way for anyone to get involved. Plus, volunteering is recognised for Centrelink and childcare subsidy purposes.

The village, which currently boasts around 100 members, is actively seeking more volunteers, such as dads, community leaders, and those beyond the early parenting stage, to create a diverse network supporting maternal wellbeing in Mackay.

Part of the wider organisation The Nurtured Village, founded in 2019, the Mackay branch continues the national mission of delivering home-cooked meals, essential items, and non-perishables to mums, bringing back the traditional support network so vital in early parenthood.

The Nurtured Village Hampers Mackay brings the community together to support local mums through donations, hampers, and volunteer-led programs, rebuilding the traditional village of care in early parenthood.

For more information, contact hello@thenurturedvillage.org

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Community Invited To Take Part In World Day Of Prayer

February 26, 2026

The local community is warmly invited to take part in the World Day of Prayer service to be held at Holy Trinity Anglican Church on Friday 6 March at 10am.

World Day of Prayer is an international, ecumenical movement led by Christian women and celebrated in more than 170 countries. Each year, worship materials are prepared by women from a different country, offering a unique opportunity to learn about their lives, culture, faith, and hopes. In 2026, the focus country is Nigeria.

Nigeria is a nation of great diversity, rich culture, and deep faith, but it is also a country where many people face daily challenges, including poverty, insecurity, and social division. Through scripture, prayer, music, and stories, the service will reflect the strength, resilience, and faith of Nigerian women, while inviting participants to pray with them and for them.

The theme for this years’ service “I will give you rest: Come” encourages participants to listen deeply to the voices of Nigerian women and to reflect on God’s call to justice, peace, and compassionate action in our own communities and in the wider world.

The service will be followed by morning tea, providing an opportunity for fellowship and conversation. Everyone is welcome, women and men of all ages, church members and visitors alike.


All are encouraged to come and share in this global expression of prayer and unity.

Contributed with thanks to Anne Jennings

What: World Day of Prayer 2026 – Nigeria

When: Friday 6 March 2026 at 10.00am

Where: Holy Trinity Anglican Church, Gordon Street, Mackay

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“I Thought That Was Normal…”

February 26, 2026

The symptoms many women quietly live with — and why they don’t have to

There are things many women quietly build into their daily routine.

Crossing your legs before you sneeze.

Choosing clothes carefully “just in case.”

Knowing exactly where the nearest bathroom is.

Avoiding jumping, running, or certain gym classes.

That heavy feeling by the end of the day.

Discomfort during intimacy.

For a lot of women, this becomes normal.

These changes often creep in slowly; after pregnancy, during the busy years of raising kids, around stressful work periods, or approaching menopause. Because they don’t happen overnight, and because no one really talks about them openly, many women assume it’s simply part of being a mum or getting older.

You’ll hear it said quietly at school pick-up or weekend sport:

“My bladder’s never been the same since kids.”

“I just don’t run anymore.”

“I thought that was normal.”

But here’s the key message: common doesn’t mean normal.

Many of these symptoms come from the pelvic floor muscles; a group of muscles that support the bladder and bowel, help control continence, and contribute to stability and movement. When they’re working well, you never think about them. When they’re not, everyday life becomes just that little bit harder.

This can look like:

  • leaking urine when you cough, sneeze, laugh, or exercise
  • rushing to the toilet and not quite making it
  • waking overnight to urinate
  • constipation or straining
  • pelvic heaviness or dragging sensations
  • pain with intimacy

These symptoms are very common and they’re also very treatable.

One reason women live with them for so long is timing. The contributing factors such as birth, heavy lifting, constipation, hormonal changes, or simply years of busy life, often happened long before the symptoms appear. By then, it no longer feels connected.

So women adapt. They wear pads, stop certain exercises, or plan their day around bathrooms. These strategies help in the short term, but they don’t address the underlying issue.

The encouraging news is pelvic floor conditions respond well to appropriate assessment and rehabilitation. Treatment isn’t just “do your Kegels.” It’s individualised, evidence-based care that looks at how your muscles function and what your body needs. Many women notice significant improvements in confidence, comfort, and return to activities they had quietly given up.

One of the most common things I hear in clinic is:

“I wish I’d come sooner.”

Your body isn’t letting you down, it’s communicating.

If any of this sounds familiar, it may be worth having a conversation with a qualified pelvic health physiotherapist. Early support often means easier recovery and a quicker return to the things you enjoy.

Because being able to laugh, exercise, sleep comfortably, and move with confidence shouldn’t feel like a luxury — it should be expected at every stage of life.

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Before “it” hits the fan

February 26, 2026

We’re just about to start working with a new client to create their first ever comms response matrix + I’m so keen. Before I lose you – it may sound complex or unnecessary, but I promise – it’s neither. Just bear with me a tick 😉

Basically, a comms response matrix is just a plan to decide in advance how you’ll respond when something happens that you don’t particularly want to happen. Because every business has those moments. A key staff member leaves. A system goes down. It’s also for the big stuff – contentious issues, a data breach, anything that suddenly puts you under a spotlight (fingers crossed – not us hey!). That’s when this type of plan becomes truly invaluable.

A comms matrix allows you to think clearly while you’re calm + level-headed. Instead of reacting on the fly, you map out simple “if this, then that” scenarios. If this situation arises, who needs to know internally + how quickly? Does anything need to be communicated externally, or is it better not to say anything yet? Is it a phone call, an email, a website update or a short social post? And just as importantly, who is responsible for doing what?

You can also include some basic templates – for eg a social media post or the start of an email – so that if one of the scenarios on your list does actually happen, you have a starting point. When you’re stressed or emotional or seriously have no time – or all three – this can be the biggest lifesaver. If you’ve ever seen a business owner blow up on socials at someone + thought, hmmm probs would have been better to keep your cool there – this is how you avoid being that person.

Because when something unexpected happens, we’re rarely at our best. When something crapola happens (which it will, because reality) – you’ll be busy, stressed + focused on solving the actual problem. That’s not the time to be debating tone, wording or whether something should be said publicly at all.

What I’m always reminded of when doing this work is that it’s not just for big organisations with communications teams + policies. A small business can do this on a single page. A sole trader can jot it down in a Notes app. The scale doesn’t matter – putting in a little time to think it through does.

Plan it cold, so you don’t react hot.

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Pet of the Week: Meet Aoife

February 26, 2026

Meet Aoife (pronounced EE-fa), a Bull Arab cross with a big personality and an even bigger heart. While she may share a breed label with many others around Mackay, Aoife stands out for all the right reasons.

This happy, affectionate girl has a tail that never seems to stop wagging and a personality that instantly lifts the mood. She’s playful, clever and full of joyful energy, loving her walks, exploring new smells and learning new things — especially when treats are involved.

Aoife thrives on praise and attention, and behind her fun-loving nature is a soft, loyal dog who adores belly rubs and cuddles. She wants to be part of the family, not just watching from the sidelines.

She is friendly with other dogs, great with cats, and strikes the perfect balance between an adventure buddy and a couch companion.

Aoife isn’t just looking for a home — she’s looking for her people. A family who will see her for who she is and welcome her as a true member of the household.

For more information, contact Pam on 0488 282 237.

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Smarter Recovery Why We Updated Our Magnesium Therapy Pools

February 26, 2026

By Michael James – Fitness Industry Professional, Facility Owner & Wellness Coach

Great facilities don’t stand still. They refine, adjust, and improve — always with the member experience in mind.

Recently, we made a considered adjustment to the configuration of our Magnesium Therapy pools inside our Wellness Centre. On the surface it may seem like a minor technical change, but in practice it has significantly improved how more people can access and benefit from contrast therapy.

The shift was further reinforced after hosting the North Queensland Cowboys, who utilised our pools as part of their recovery protocols. Conversations with their Head of Sports & Performance highlighted something simple but important: temperature, capacity, and flow all matter. Recovery environments need to work not just physiologically, but practically.

Previously, our larger pool operated at 32°C, while another pool was heated to 38°C. Demand for true therapeutic heat consistently centred around the 38°C environment.

The larger pool now operates at 38°C, allowing far more members to experience full hot immersion at the same time. The pool that previously ran at 38°C has been reset to 12°C, creating a cold immersion option that remains highly effective, while being more approachable for a broader cross-section of members.

For those who intentionally seek extreme cold exposure, the 6–8°C plunge remains unchanged.

Why temperature precision matters

At 38°C, magnesium-enriched hot immersion supports vasodilation, circulation, muscular relaxation, and activation of the parasympathetic nervous system — the state associated with recovery and restoration. Increasing the capacity at this temperature simply means more members can access meaningful heat therapy without congestion.

At 12°C, cold immersion still delivers vascular constriction, nervous system stimulation, and recovery benefits — but in a way that is sustainable and repeatable for more people.

This is particularly relevant for women. Emerging research suggests that excessively aggressive cold exposure may amplify stress responses in certain hormonal phases. A 12°C immersion allows members to access the resilience-building benefits of cold therapy while being more supportive of endocrine balance.

Meanwhile, the 6–8°C pool remains available for experienced users and high-performance athletes who deliberately pursue that level of stimulus.

Capacity, flow, and experience

With three Magnesium Therapy pools holding over 70 people combined, alongside our 30-person traditional hot-rock sauna, the Wellness Centre has been designed to operate at scale. The updated temperature structure improves flow within the space and distributes demand more evenly across hot and cold experiences.

Contrast therapy works best when it’s structured, calm, and repeatable — not rushed or crowded.

These refinements reflect a broader philosophy: attention to detail matters.

Because real wellness isn’t about extremes for the sake of it. It’s about balance, accessibility, and creating an environment where more people can integrate recovery into their lifestyle.

And that’s exactly what we continue to build at Fitness Cartel Mackay.

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Bioenergy from Sugarcane on the Agenda in First Sitting Week of the Year

February 26, 2026

Bioenergy opportunities from Queensland’s sugarcane industry are back in focus, with the Inquiry into Sugarcane Bioenergy Opportunities holding another public hearing in Brisbane last month.

The latest hearing follows sessions in Mackay and Townsville, as well as three earlier hearings in Brisbane. The parliamentary committee is expected to table its final report in March.

Member for Mirani, Glen Kelly, said the inquiry is a crucial step toward identifying new growth opportunities for the sugarcane sector and strengthening Queensland’s agricultural future.

“This is about making sure that our sugar industry has room to expand, and to ensure that we have viable alternative baseload energy options in our Queensland grid as part of our Energy Plan,” Mr Kelly said.

He said regional communities, particularly around Mackay, stood to benefit if biofuels could be unlocked as a viable option for sugar mills.

“We’ve seen mill closures elsewhere around Queensland, leaving those sugarcane farms stranded, if we can unlock biofuels as an opportunity for our millers that means more guarantee for our farmers around Mackay,” he said.

Mr Kelly highlighted the industry’s importance to local employment, noting that the sugar sector employs about 1,650 workers in and around Mackay.

“The sugar industry employs roughly 1650 workers in and around Mackay, and that’s a number we don’t want to see going down, and finding ways to utilise bioenergy and biofuels from sugarcane will help ensure that those jobs are secure,” he said.

He also pointed to the potential for bioenergy to protect mills during downturns in the global sugar market, while supporting emissions reduction.

“We don’t want to see our mills closing because there’s a glut of sugar in the market, so being able to create fuels from sugarcane at competitive prices while reducing CO2 emissions would be a major win for Mackay,” Mr Kelly said.

The inquiry has been running since June and is examining how sugarcane cogeneration could contribute to Queensland’s electricity mix. It is also considering regulatory and market barriers that may be limiting increased bioenergy and biofuel production from sugarcane.

To date, the committee has held five hearings and received 42 submissions from sugar industry representatives, farmers, bioenergy and biofuel groups, and individual stakeholders. The final report is expected to be tabled in Parliament in March.

Member for Mirani, Glen Kelly, believes regional communities will benefit greatly from the proposed bioenergy opportunities. Photo supplied

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Skills training to get tractor-ready

February 26, 2026

By Joseph Borg, Chairman, CANEGROWERS Mackay

Meeting the seasonal labour demands of the sugarcane harvest is a challenge every year.

It’s one to which CANEGROWERS Mackay has been gamely stepping up for almost two decades, delivering exciting, highly practical training courses each May, that recruits new workers from all walks of life behind the wheel of a haulout tractor and familiar with harvest machinery and activities.

CANEGROWERS Mackay is excited to announce that its highly successful industry skills development program – the annual Haulout Driver Training – has been once again funded by the Queensland Government through the Skilling Queenslanders for Work initiative, under its Community Work Skills program.

Registrations have opened for Haulout Driver Training and if you or anyone you know are interested, please contact Mackay Canegrowers as soon as possible to submit your expressions of interest. We have been running these on-farm courses for almost 20 years. For most of that time, it has been funded through the Queensland Government, for which we are very thankful.

This ongoing support is recognition of the immense value to the sugar industry in skilling twenty new harvest workers every year, ensuring that over the four days of the course they have the opportunity to get behind the wheel of haulout vehicles alongside highly experienced grower trainers, learn the basic skills of driving, harvest procedures and most importantly, safety.

It was positive to have our local politicians Member for Whitsunday, Minister for Families, Seniors and Disability Services Amanda Camm, and Member for Mirani Glen Kelly attend our media launch and to personally congratulate Mackay Canegrowers. Ms Camm said that programs like this gave real pathways to employment for jobseekers, adding: “Our sugar industry is the backbone of many regional communities, and initiatives like Skilling Queenslanders for Work are helping ensure we have the skilled local workforce needed for the future.”

Mr Kelly has offered great support to the local industry, and said: “On-farm training, practical experience and strong safety culture are the bedrock of primary industries across Queensland, and programs like this are helping set people up with the real skills employers are looking for.”

Thanks to the Skilling Queenslanders for Work funding, there is no charge to participants, with wrap-around training extending to support to help participants obtain work in the industry with growers and contract harvesters actively seeking staff.

It’s a four-day boot camp with real-life grower trainers, getting behind the wheel of tractors. On top of that, we have an accredited trainer-assessor on-site, taking the trainees through RTO-backed modules towards the Cert II Agriculture. It’s a great starting point for people wanting to work in ag, and particularly the sugarcane harvest. To deliver training in 2026, Mackay Canegrowers is working with RTO Ausintec Academy Pty Ltd, and local accredited Trainer Assessor Earl Nielsen, who has successfully delivered the courses modules in the past and has strong cane industry experience.  

This is just one of the many initiatives that Mackay Canegrowers is putting into practice to help ease the labour shortage which the sugar industry is facing.  As well as this, advertising locally, interstate and even overseas has been utilised in the past to attempt to fill all the vacancies across the canefields of the wider Mackay-Plane Creek district.  As well as filling the vacancies, it gives a wide demographic of participants the opportunity to re-skill and make a start in an industry which they may not otherwise have to opportunity –or the incentive – to enter into, leading to potentially long associations with sugarcane growers and harvesters, and explore new career opportunities and pathways.

Head to www.mackaycanegrowers.com.au to find out more!

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GW3 Modelling Highlights Importance Of Mining To Local Economy

February 26, 2026

Greater Whitsunday Alliance (GW3) recently launched Coal and the Regional Economy: Greater Whitsunday Scenario Modelling report, examining the evidence base around the coal sector’s outlook and its implications for future regional jobs, investment and economic stability.

Chief Executive Officer Ms Kylie Porter said the report underscores the region’s ongoing economic strength, while highlighting the importance of preparing for economic change.

Ms Porter said while the demand outlook for metallurgical coal remains steady, declining capital expenditure and investment in coal and other minerals activity in Queensland are structural signals that warrant close attention.

“This report confirms what our community understands well, the coal sector continues to be the economic engine room of the Mackay, Isaac and Whitsunday economy,” Ms Porter said.

“The report also models several future scenarios should the region experience a decline in direct coal sector employment or a reduction in local supplier spending, and the results are revealing.”

The report revealed a 10% reduction in direct coal jobs, will result in an estimated loss of 2,404 jobs and $291.6 million in lost gross value added, whilst a 10% reduction in supply chain spending will impact the regional economy $945.8 million in lost gross value added.

“These scenarios are not certain predictions, but they are important indicators that show that any contraction in the sector will have significant flow-on effects to local families, businesses and communities.”

Across the full economy, the coal sector supported:

  • $7.1 billion in direct spending by the coal sector in the Mackay region.
  • 10,593 direct employees living in the region, earning $1.7 billion in wages.
  • 1,865 local businesses supplied goods and services to the sector.
  • $12.5 billion in gross value added generated across the total economy.
  • 62,364 jobs supported in total.
  • Sector contributed 48.6% of GRP

Ms Porter said understanding the scale of future trends is critical to informed regional planning.

“As the economic heart of Queensland’s resources sector, our region relies on clear, factual and data driven insights. This report gives us that clarity and it reinforces the importance of safeguarding both our existing economic strengths and our future opportunities.”

Coal and the Regional Economy: Greater Whitsunday Scenario Modelling report was drawn from the Economic Impact of the Coal Sector on the Mackay Region 2024/25 report, prepared by Lawrence Consulting for Greater Whitsunday Alliance (GW3). It provides detailed analysis of direct spending, indirect impacts, total industry contribution and scenario-based modelling on potential changes to employment and supplier spend.

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THE RISK NO ONE SEES COMING

February 26, 2026

The incident report was textbook perfect. Equipment checks signed off. Induction completed. PPE worn. Every box ticked. Yet the new employee still ended up in hospital. The supervisor had been covering two roles for three months. The experienced worker who normally trained newcomers was on stress leave. And the "quick question" that might have prevented everything? No one felt comfortable asking it because the boss had been visibly stressed for weeks.

This is the pattern I see often. Incidents are rarely caused by a missing checklist or an unknown hazard. They happen when pressure has been building quietly, and no one stops to talk about it.

When people think about workplace safety, they picture obvious hazards: machinery, traffic, and chemicals. But the issues that cause the most disruption are usually developing in the background while everyone's too busy getting through the day.

A team member who's stopped speaking up in meetings. A supervisor insisting they're fine while stretched. A culture where deadlines win over discussion. A near miss that gets noted but never unpacked because “we’ll deal with it later."

None of these looks dramatic.

On their own, they don’t seem urgent, but together, they set the stage for something to go wrong.

I worked with a transport company where drivers had created their own fix for a loading issue. It saved fifteen minutes off each trip. Everyone did it. It worked fine for two years. Until it didn't. The shortcut wasn’t wildly reckless. The real problem was that it existed outside the official process. New staff were trained in one way, but the job was actually done another way. That gap is where we risk lives. Safety isn’t about adding more paperwork. It’s about being honest about how work really happens and making sure everyone is on the same page.

We’re good at pushing through. That’s something I genuinely respect. But there’s a difference between resilience and slowly building up problems we don’t talk about.

The businesses that handle this well ask simple but uncomfortable questions.

Are our expectations realistic? When someone raises a concern, do we listen or label them difficult? When something goes wrong, do we look for lessons or someone to blame? These questions directly affect whether a business runs steadily or lurches from one issue to the next.

One of the most interesting conversations I’ve seen was between a tourism operator and a mining contractor. Different worlds on the surface. But when they started talking about managing busy seasons and fatigue, they realised they were dealing with the same pressures in different ways. Each walked away with ideas they hadn’t considered before.

There is a lot of practical wisdom in this community. The real opportunity comes when people step outside their own industry bubble and share what they have learned. Because often, the risk no one sees coming is one that someone else has already faced and figured out.

KRIS COTTER:

Founder: Regional Safety Expo Australia

Director: Synergy Safety Solutions.

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M&P Services: Redefing Toilet Solutions

February 26, 2026

M&P Services is the market leader in mobile solutions for mining, civil and other projects. Known for their award-winning mobile crib rooms designed and manufactured in Mackay, they have also developed heavy duty off road mobile and static (self-weighted, skid based) toilet solutions for long-haul circuits.

These units are fully self-contained, feature audible and visual water alarms, timer taps, and excellent functionality throughout. Off grid solar options promote sustainability, reducing carbon footprints. Being non-fixed mobile infrastructure enables rapid deployment and relocation, enhancing employee comfort and safety. With units now in use across several Australian states, PNG, and New Caledonia, M&P continues to lead the industry.

‘Our mobile toilet units are industry-leading, demonstrating the company’s commitment to innovation and sustainability,’ says Managing Director Max Lamb Jr.

Since 1986, M&P Services has been providing high quality, solution-based equipment to meet the evolving needs of the mining and civil sectors.

Get it Right Onsite with M&P Services.

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Note From Nigel

February 26, 2026

It has been a wet and eventful February in Mackay, marked by the first parliamentary sitting of the year and renewed focus on local priorities. After spending time on the ground speaking with residents, it’s clear our community is eager to see continued action on safety, health and infrastructure in 2026.

One of the month’s highlights has been the renewed energy at the Bluewater Quay. In October last year, alongside Premier David Crisafulli, I brought together key Mackay stakeholders for a roundtable discussion focused on improving public safety and better supporting those experiencing homelessness at the Bluewater Quay.

That roundtable was an important first step. Since then, I have continued working closely with the Department of Housing and local frontline organisations including Community Accommodation & Support Agency (CASA), Chances House and Kaylan House to help connect vulnerable individuals with safer, more appropriate accommodation and the support services they need.

Importantly, Mackay Police have increased patrols in the area, restoring confidence for residents who want to walk their dogs, spend time by the river or support nearby businesses.

At the same time, Mackay Regional Council has played a critical and hands-on role in supporting this initiative. Council’s maintenance and frontline teams have been on the ground consistently — managing cleaning, waste removal, landscaping and general upkeep — to ensure the precinct remains safe, presentable and welcoming for the wider community. Their commitment, often behind the scenes, has been instrumental in restoring pride and confidence in the space.

These coordinated efforts are now delivering visible results at Bluewater Quay. The precinct is once again becoming a place where families gather, friends connect and community events thrive. Weekend food vans, recreational activities and the simple enjoyment of our beautiful riverfront are returning to the heart of our city.

Addressing anti-social behaviour and homelessness is complex and there is still more work ahead. However, by bringing together state agencies, local council and community organisations, we have put the right structures in place to drive meaningful, long-term change for Mackay.

Mackay, I Want to Hear From You

Everything we achieve starts with listening. Your feedback helps shape the priorities I take to Parliament and the work I focus on locally. I encourage you to take a moment to complete my 30-second survey and share what matters most to you.

Together, we can keep building a stronger future for Mackay.

Nigel

Anti-social behaviour round table initial discussions – September 2025

Saturday at the Bluewater Quay with Mackay locals buying coffee and pastries from local food vans

QR code for 30-second survey. Photos supplied

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Community Champions Back Local Giving

February 26, 2026

Mackay Community Foundation has announced the appointment of three local ambassadors who will work with businesses across the region to promote its employee giving program – ‘Mackay, Give Where You Live’.

Local leaders Denise Phillips, Sally Richards and John Glanville will act as ambassadors for the Foundation, speaking with local employers about how the program works and how it can be implemented.

‘Mackay, Give Where You Live’ allows employees to opt in to donate $2 or more per week through payroll deductions, which are pooled and invested by the Mackay Community Foundation, with participation designed to be flexible, simple and sustainable.

The earnings from those investments are then distributed each year as community grants to local not-for-profit organisations.

Mackay Community Foundation Board Chair Melissa Green said ‘Mackay, Give Where You Live’ gives local businesses and their teams the opportunity to support a wide range of local causes in a coordinated way that creates lasting impact.

“Mackay Community Foundation exists to protect local generosity and make sure it continues to benefit our community year after year,” Ms Green said.

“By appointing ambassadors who are already trusted and well known in the business community, we’re able to have meaningful conversations about how small, regular contributions can add up to something truly powerful over time.”

Ms Green said ‘Mackay, Give Where You Live’ aligns with the Foundation’s broader goal of growing its investment base to support future generations.

“Our long-term focus is building a $10 million investment fund so we can distribute over $500,000 in grants every year. The employee giving program plays an important role in helping us get there, while giving businesses and their teams a simple way to give where they live.”

Ambassador Denise Phillips, owner of Gardian, said her business had been involved in employee giving for many years and had seen firsthand how small weekly contributions can grow into something significant.

“We’ve had an employee giving program for Mackay Community Foundation in place at Gardian for nearly 10 years, and those small amounts have added up to a meaningful contribution back into our local community,” Ms Phillips said.

“It’s an easy thing for employees to opt in to, and while employers can choose to match contributions, they don’t have to. The important part is that everyone is contributing in a way that works for them.”

Ms Phillips said she was passionate about encouraging more businesses to consider the program.

“Local businesses are asked to support causes all the time, and it’s not always possible to say yes.

“This program makes local giving simple, sustainable and more effective, by bringing contributions together so they can create greater impact than any one business could achieve on its own.”

Businesses interested in learning more about the ‘Mackay, Give Where You Live’ employee giving program are encouraged to contact the Mackay Community Foundation at admin@mackayfoundation.com.au.

Photo caption: L-R Mackay Community Foundation Chair Melissa Green with local leaders Denise Phillips, Sally Richards and John Glanville. Photo supplied

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