After a wet season that had lawns growing at record speed, a local yard and maintenance company stepped up to help keep Mackay’s cemetery neat and cared for. The team generously volunteered their time and energy to mow and tidy around headstones, making a meaningful difference for the community. Locals quickly rallied to support the effort, with one resident even offering to contribute towards fuel costs. The company shared that they were still seeking a “particular little guy” they had focused on during the clean-up, and expressed a willingness to assist Mackay Regional Council with future maintenance projects. The goodwill of this simple, thoughtful act has rippled throughout the community. Comments of praise online flowed, with one local saying: “What a kind and humble thing to do! Nice work lads, so generous and thoughtful.” Photo source: Better Yards & Maintenance Pty Ltd
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Hi lovely readers, I hope you’ve had a wonderful week. On page 5, you can read all about the fantastic residents from the outskirts of our region who were honoured with the 2026 Isaac Australia Day Awards, as featured on the cover. Across pages 3, 6, and 7, you’ll also find a spread on the recent winners from our Mackay region. If you know a community hero who deserves recognition, feel free to email me or our head office. I love meeting the quiet achievers of our region and sharing their stories with you all! On page 9, there’s a follow-up tribute on the 1918 cyclone that devastated the region 108 years ago, and next week, starting Monday, we’ll celebrate National Apprenticeship Week. A fun fact about me: I actually started a career in panel beating with my dad when I was 14. Growing up around cars, it was something I really enjoyed, and still have a passion for today. I completed three years of my apprenticeship before deciding to keep it as a hobby – lol! Apprenticeships are a great launchpad for any career, and even though I didn’t finish my trade, I still carry those skills, as well as the great memories working alongside my dad. While I sometimes miss the hands-on work, I’m far happier getting to know locals through journalism, and I’m so grateful to be here. Scripture of the week: “Being confident of this very thing, that He who has begun a good work in you will complete it until the day of Jesus Christ.” – Philippians 1:6
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Whitsunday Anglican School student leader Amelia Bishop has been named the 2026 Young Citizen of the Year at the Australia Day Awards, recognising her exceptional leadership, dedication, and service to both her school and the wider Mackay community. Celebrated as a role model for young people, Amelia holds multiple leadership roles within her school. She is School Captain for 2026, President of the Zonta Club, Coordinator of the Year 1 Reading Program, and a committed volunteer with the Mackay Sony Foundation Children’s Holiday Camp, showcasing a strong commitment to service and peer leadership. Amelia’s passion extends beyond her school community, with work experience placements at ATSICHS Mackay and the Torres and Cape Hospital and Health Service. She aspires to study medicine and hopes to establish GP clinics that provide essential health support for Indigenous communities in rural and remote areas across Australia. On the night of the awards ceremony, Mayor Greg Williamson described Amelia as an exemplary young leader who contributes widely across community, sport and service. “Amelia founded a successful Indigenous scrunchie business at just 11 years of age and has been an inspiration and mentor to many of her peers,” Mayor Williamson said. “She actively contributes to the Mackay community through her involvement in Eimeo Surf Lifesaving Club patrols, Mackay Road Runners and the Mackay Marina Run.” School Principal Mr Andrew Wheaton praised Amelia’s achievements and said, “she is a remarkable role model and a most deserving recipient of this honour.” Amelia said she was overwhelmed when her name was announced at the awards ceremony. “When I heard them announce ‘Bishop’, I was completely shocked,” Amelia said. “It was such a surreal moment.” Reflecting on the award, Amelia said the recognition reinforced the importance of giving back and being a positive role model for others. “This award means so much to me because it shows that ordinary people who are simply committed to their community can make a difference,” she said. “To know that someone took the time and effort to nominate me is incredibly humbling.” She also acknowledged the support of her family, teachers and school community. “I wouldn’t be here without the support of my family, my teachers and the staff at my school. They have all played such an important role in encouraging me and believing in me.” Amelia’s achievements have been recognised across a wide range of academic, cultural, sporting and community settings. She is a recipient of the ADF Long Tan Youth Leadership and Teamwork Award (2024) and has participated in prestigious leadership programs, including the Australian National University Indigenous Summer School and the Queensland Surf Lifesaving Youth Excellence Leadership Program. A proud Aboriginal descendant of the Kamilaroi people, Amelia currently lives on Yuwi country in Mackay. She has demonstrated strong cultural pride and creativity through her entrepreneurial venture promoting Indigenous-designed products, as well as through her poetry, earning First Place in the Queensland Aboriginal and Torres Strait Islander Foundation (QATSIF) Arts Competition. Whitsunday Anglican School, along with the greater Mackay community, congratulates Amelia on this outstanding achievement and celebrates the compassion, integrity and purpose she brings to every aspect of her life. Caption: Whitsunday Anglican School student Amelia Bishop has been named 2026 Young Citizen of the Year, recognised for her outstanding leadership, community service, cultural pride, and inspiring contributions across school, sport, and wider Mackay community. Photo credit: Hannah McNamara
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When a police radio falls silent for the last time, it marks the end of more than a shift — it signals the close of a chapter written in service, sacrifice and steadfast leadership. Officers gathered at Mackay Police Station on Wednesday, January 28, to mark the piping out of Senior Sergeant Anthony McDowall, celebrating an extraordinary 36-year career with the Queensland Police Service. Senior Sergeant McDowall retires as one of the district’s longest-serving District Duty Officers. Throughout his career, Senior Sergeant McDowall served communities across Queensland, including Hervey Bay, Bundaberg, Mt Perry, Jandowae, Winton and Mackay. His leadership saw him guide countless officers through critical incidents, major disasters, search and rescue operations and complex investigations, earning deep respect for his professionalism and calm under pressure. A Queensland Police Service representative in Mackay said, “Thank you, Senior Sergeant Anthony. We wish you all the very best in your well-earned retirement.” Caption: Senior Sergeant Anthony McDowall was piped out at Mackay Police Station, marking the end of a distinguished 36-year career with the Queensland Police Service serving communities across Queensland. Photo source: Queensland Police Service
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Meals on Wheels Proserpine is calling for community support, with an urgent need for volunteers to help deliver and cook meals and help those in need.
At the organisation’s Annual General Meeting held in late September the ongoing shortage of volunteers was highlighted as a major concern.
Meals on Wheels Proserpine is currently seeking kitchen volunteers, delivery drivers, and people interested in helping to organise fundraising initiatives.
The service provides nutritious meals and social connection for people across the community, including seniors and those with limited mobility.
Meals on Wheels is a volunteer based kitchen that provide delivered affordable, nutritious meals to seniors, people with disabilities, and others who are unable to cook for themselves.
Each delivery is made by volunteers who not only bring a meal but also provide a friendly check-in and social connection. Funded through a combination of government support and client contributions, the program helps people maintain their independence and continue living comfortably in their own homes.
Anyone able to assist in any capacity is encouraged to contact Helen on 4945 1733.
Can you volunteer time to Meals On Wheels Proserpine? Contact Helen on 4945 1733. Photo sourced: Facebook
The Queensland Fire Department (QFD) have imposed a local fire ban for residents in the Whitsunday Local Government Areas. The fire ban was placed from 12:01am on Wednesday 8 October.
The current conditions are perfect for bushfires to ignite and spread quickly.
Under a local fire ban all open fires are prohibited and all Permits to Light Fire which have been issued in the designated areas have been suspended for the duration of the ban.
Power tools may be used during a local fire ban however QFD encourages people to use these with extreme care and ensure adequate equipment is available to extinguish any fire which may start. This may include having a person available to watch out for any ignitions that occur.
The ban is expected to remain in place until 11:59pm on Tuesday 21 October.
The 2025 Ramped Up Whitsundays hosted by The Rumble was an extraordinary success.
The two-day skateboarding competition brought a real excitement to the region, with the sport not having regular events.
Whitsunday Regional Council Mayor Ry Collins said last year’s inaugural Ramped Up event brought a real buzz to the Whitsundays and attracted competitors, families and spectators from across Queensland and interstate.
“It delivered strong economic benefits for our local businesses and tourism operators, especially in Cannonvale and Bowen. The 2024 event injected an estimated $783,000 into the regional economy, which is an incredible return for a grassroots sporting event," he said.
“Sport has always been something that brings people together and opens doors, especially for our young people. Whether it is out on the water, on the field or at the skatepark, it helps build confidence and a real sense of community.
“Council is proud to get behind events like Ramped Up through our Major Festivals and Events Sponsorship Program.
“They showcase our great facilities, but more importantly they inspire the next generation of athletes and active families right here in the Whitsundays.”
Before the weekend Mayor Ry Collins also said they expected this years' event to build on the success of last years.
“We’re expecting this year’s event to build on that success, with more than 140 competitors, around 1,200 visiting spectators and over 4,400 visitor nights projected across the region. That is a huge boost for local accommodation, small business and tourism operators.”
A local seniors singing group known for its laughter, music, and community spirit is preparing to take the stage later this month for a special concert celebrating friendship, fun, and the power of song.
The Mommas and Poppas, a group of mostly senior musicians and singers who have been performing together for about five years, will hold their next concert at the Proserpine Uniting Church on Thursday 23rd of October at 10am.
The event, titled Chansons d’Amour Concert, is open to the public and promises a lively morning of entertainment, morning tea, and lunch.
The concert is also being held in honour of a milestone birthday for Church Reverand Suzy Sitton, who wanted the occasion to bring joy to members of the community who don’t often have the chance to get out and socialise.
“She requested that we try and have people from the community come who don't often get out in, or go out during the day,” explained group member Ross.
“Suzy's idea, originally, was to have a concert that will get people out during the day, and give them some activity and a bit of fun and food.”
The Mommas and Poppas formed shortly after Cyclone Debbie, thanks to the efforts of Colleen Burns, who recognised a need for cultural and social connection among local seniors. Since then, the group has met weekly at Colleen’s home in Proserpine, performing at community events such as the Proserpine Uniting Church Flower Show, St Catherine’s Fete, and Grandparents Day at the library.
Ross explained that the Mommas and Poppas group are mostly a social group that love the socialising the group brings.
The group has become known for its festive performances, often dressing up for St Patrick’s Day and Christmas events, and featuring everything from guitars and harmonicas to percussion and drums.
The October 23 concert runs from 10am to 12pm, with entry by donation. Guests can enjoy morning tea, lunch, raffles, and a chance to sing along with the Mommas and Poppas as they share their music with the wider community.
“It should be a great day,” Ross said. “A bit of fun, some good food, and plenty of music, that’s what it’s all about.”
This year Queensland Mental Health Week starts from 4-12 October and is the perfect time to come together and raise awareness about mental health and wellbeing.
One in five Australians aged 16-85 (22%) are estimated to have experienced a mental disorder in the last 12 months, while more than two in five (43%) have experienced one in their lifetime.
The theme of the year - ‘connect for mental health’ - invites us all to reflect on the importance of connections – with ourselves, others, our community, and nature, and how it can positively impact mental health.
selectability is proud to be a vital part in enhancing the mental wellbeing of regional Queenslanders.
With a strong focus on tailored support, the team are committed to fostering community connections by providing accessible support through a wide range of services, programs, and initiatives.
Jenelle Maher, selectability Bowen regional coordinator, said programs like the Clubhouse offer a safe and welcoming environment for individuals to build new skills, share experiences, and work towards improved mental wellbeing.
“Whether it’s getting involved in self-reflection activities, engaging with others through games and puzzles, or connecting with the community and nature by fishing at the Jetty or BBQs at the beach,” said Jenelle.
“These activities are designed to foster connection and support but also reduce loneliness.”
For anyone over 18 seeking support to improve their mental wellbeing, there are a range of NDIS packages available, and funding options for those not on the scheme. To find out more contact the team on 07 4864 3000.
The Whitsunday Game Fish Club is holding a How To, Hands On night on all things fishing this Friday, October 10, from 6pm at the Marine Club on Altmann Avenue, Cannonvale — and everyone’s welcome.
This will be an evening where you can learn a host of new skills or brush up on old ones under the guidance of experienced club members.
Activities will include making wind-on leaders, twisting wire traces, bait rigging, lure presentation, tying strong knots, tackle selection, setting up your rods and reels, and various other skills to help make your next fishing trip more successful.
You can bring your own rods, reels, tackle, and bait, and take them home ready to go — or use some of the gear provided on the night.
Club members will be on hand to share their knowledge and experience with fishos of all ages. Whether you’re new to the sport or a seasoned angler, there’ll be something for everyone.
Bring the whole family along — sausages will be sizzling, and the bar will be open from 6pm for an enjoyable evening of learning and good company.
WHAT: Hands On Night
WHERE: The Marine Club on Altmann ave. Cannonvale
WHEN: Friday 10th October at 6pm
The future of fishing. Photos supplied
The Bowen Visitor Information Centre next to the iconic Big Mango has smashed previous records, welcoming an incredible 24,730 visitors in the first three months of this financial year.
July was the biggest month yet, with 9462 people stopping in — up from 7002 the same time last year.
August followed with 7057 visitors (up from 5907), while September soared to 8211 visitors, compared to 6646 last year.
Manager of Bowen Tourism and Business, Leanne Abernethy, said the results exceeded all expectations.
“School holidays, the grey nomad season and events like the Don River Dash always make this our busiest time of year,” she said.
“But this year, the numbers were boosted even further by the Gilmour Space Technologies rocket launch, the return of the Bowen Fishing Classic, and the media attention from recent awards.”
The excitement peaked in late September when the Big Mango souvenir coins went on sale.
Two days prior to the sale of the coins at the centre, the team of staff and volunteers welcomed 529 people in one day – breaking the previous daily record of 512 in June 2023.
When the coin did go on sale, locals and visitors lined up at the centre from 7.30am for a 9am opening, and 500 coins sold out in just 43 minutes.
On that day, a total of 539 people visited the centre, including more than 120 locals.
“We then broke another daily record a few days later with 545 visitors on September 29," added Leanne.
“Even without the coin launch, our numbers were already trending well ahead of last year.
“It’s wonderful to see so many people discovering Bowen — and we’re proud to be inspiring them to explore more of the Whitsundays region."
Of the total visitors in the quarter, 13.9% were international, up from around 12% last year.
Contributed with thanks to Manager of Bowen Tourism and Business, Leanne Abernethy.
QUICK FACTS
Total visitors (July–Sept 2025): 24,730
Previous year (same period): 19,555
Biggest day: September 29 – 545 visitors
Biggest month: July – 9462 visitors
International visitors: 13.9%
Volunteer Steve Fisher, better known as “Fish”, with visitors from the UK at the Bowen Visitor Information Centre. Photo supplied
Since opening in May, the Airlie Beach Foreshore Ferris Wheel has become one of the region’s most popular attractions, drawing more than 50,000 locals and visitors to experience its 35-metre-high views across Airlie Beach, and the Foreshore.
Offering sweeping 360-degree outlooks over Conway National Park, the Whitsunday islands and the turquoise coastline, the Ferris Wheel has been a focal point for holidaymakers and residents alike. It has created family memories, added to the foreshore’s vibrant atmosphere, and even hosted 17 marriage proposals.
With the attraction scheduled to wrap up on Saturday, October 11, the Whitsunday Regional Council is now seeking community feedback to help decide whether the Ferris Wheel should return for future seasons.
Those yet to experience the Ferris Wheel still have a few days to enjoy one final ride before it packs up ahead of the storm season.
Residents and visitors are encouraged to share their thoughts on whether the ride added to Airlie Beach’s charm and character, or if it should remain a one-time feature.
Consultation closes on October 31, with submissions invited through Council’s online engagement portal.
Let council know what you think of Airlie Beach Ferris Wheel via their consultation. Photo credit: Mackay and Whitsunday Life
It’s set to be a big weekend for live music lovers, with a touch of Australian rock history coming to the Airlie Beach Hotel.
Founding member of Australian Crawl, Bill McDonough, will make a special guest appearance with long-time tribute band Reckless, giving fans a rare chance to meet one of the original members behind some of Australia’s most iconic surf rock anthems.
Reckless, well-loved by Airlie Beach audiences for their high-energy shows, will perform two afternoon shows of classic Crawl hits with Bill joining them on stage for a Q&A session, book signing and meet-and-greet.
“I’ll be appearing on stage with Reckless, where the audience can ask questions and have a chat,” Bill said.
“I’ll have T-shirts and signed copies of my memoir Sons of Beaches available, and people can come up, meet me, and have a drink.”
Released in 2023, Sons of Beaches tells Bill’s story alongside his late brother, Guy, who was one of Australian Crawl’s leading songwriters and singers. The memoir lifts the lid on the band’s incredible rise to fame and the personal challenges that came with it.
“I wrote the story for a purpose. I wanted people to read and understand what really went on with my myself, my brother and Australian crawl,” said Bill.
“There’s been so much misinformation over the years, so I wrote the memoir to set the record straight.”
Although retired from performing Bill said he’s excited to reconnect with fans and share stories from the band’s glory days.
Bill said he did one of these Meet and Greet events in Melbourne and it went really well. He said when Mark from Airlie Beach Hotel contacted him to do another in Airlie Beach, he said yes and knew it would be fun.
During the band's time Bill wrote several of the group’s biggest hits, including Downhearted, Shut Down and Indisposed. Decades later, Australian Crawl’s music continues to find new audiences, with more than 35 million streams in the past year alone.
“Our music is the soundtrack to people’s youth, and it's also very synonymous with summer and surf culture,” he said.
And that surf culture runs deep for McDonough, who grew up with his bandmates by the water on Victoria’s Mornington Peninsula.
“We were all very athletic and we were swimmers, footballers and athletes,” he added.
“We shared the same sort of surf culture background and we all had a passion for music as well, and that's why Australian Crawl, is called a surf rock band, because of our surf culture background.”
Now based part-time in Noosa, Bill said he’s looking forward to heading north for the Whitsundays shows.
“I love Queensland and I remember Airlie Beach from the good old days,” added Bill.
For fans, it’s a once-in-a-lifetime opportunity to meet the original drummer from one of Australia’s most beloved bands.
So if you’re a Crawl fan, come along, say g’day, grab a drink and talk to an original Australian Crawl member about the good old days.
WHAT: Meet Bill McDonough
WHERE: The Pub, Airlie Beach Hotel
WHEN: Saturday October 18 and Sunday October 19 (2pm – 5.30pm)
Bill McDonough with Reckless lead singer Mark Sinni
Bill McDonough with his memoir 'Sons of Beaches'
Photos supplied
Earlier this month, Tourism Whitsundays attended Australia Marketplace North America in Los Angeles, hosted by Australia.com.
The event brought together 110 buyers from the US and Canada and 91 Australian sellers. Across two days and 76 meetings, Tourism Whitsundays connected with key trade partners from North America to provide updates and information on the region.
Interest in The Whitsundays and travel to the region remains very strong.
Following Australia Marketplace, Tourism Whitsundays represented the region at Tourism and Events Queensland’s ‘Queensland Is Calling’ UK and Europe roadshow. The program included a full day of meetings with key Product Managers from across the UK and Europe, plus two retail agent training events in Cologne and Manchester.
Tourism Whitsundays connected with both new and long-standing trade distribution partners to showcase the region. From high-end luxury to youth travel, The Whitsundays offers something for all trade partners and travellers, and international bookings to the region continue to remain strong.
These events play an important role in keeping The Whitsundays accessible and bookable for international travellers. Tourism Whitsundays thanks both Tourism Australia and Tourism and Events Queensland for hosting such valuable opportunities to engage with key global markets.
Contributed with thanks to Laura Knipe, Marketing Manager, Tourism Whitsundays
This week’s spotlight shines on Patches, a 3-year-old Mastiff x Bull Arab with a heart as big as his paws. Life hasn’t been easy for Patches – he was abandoned and rescued in poor condition – but thanks to care and patience, he’s regained his strength and is ready to start a new chapter with a forever family.
Though a little nervous when meeting new people, once Patches feels safe, his goofy and loveable personality comes shining through. He’s a gentle soul who adores being close to his humans and would happily spend his days snoozing by your side, broken up by short walks and bursts of playtime.
About Patches:
Sweet but shy to begin with – warms up into a cuddly goofball
Enjoys play but is just as content relaxing with his people
Great with respectful dogs but would thrive as the only pet
Tested well with cats in foster care – calm and uninterested
Best suited to a calm, stable home without young children due to his size and strength
Patches isn’t the high-energy type; instead, he’s the perfect couch buddy who will reward love and patience with endless loyalty.
What Patches Needs: A calm and loving family who can offer stability, gentle guidance, and a safe home where he can finally relax.
If you think Patches could be your perfect companion, email bcpri.adoptions@gmail.com today to arrange a meet and greet.
Animal rescue groups and organisations within the Whitsunday Shire and beyond have sounded the call for support, announcing a series of Adopt-A-Dog Day events across North Queensland.
On Saturday, the 11th of October from 10am to 2pm, Pets Domain Bowen will host an Adopt-A-Dog Day event to give the community a chance to meet, support and celebrate rescue dogs in need for forever homes.
In conjunction with SavourLife, Bowen and Collinsville Pet Rescue will be in store this Saturday to introduce locals to some of their wonderful pups who are currently looking for their new, loving families. The day will serve as the perfect opportunity to ask questions about adoptions and learn more about how rescue groups operate.
To make the day even more impactful, and heartwarming, every bag of SavourLife Dog Dry Food purchased will be matched with a donation of the same bag directly to the local rescue groups in the area. That means each purchase not only feeds your furry friend at home but also helps feed dogs still waiting to meet their new families.
Additional event details are available online at petsdomain.com.au/pages/adopt-a-dog.
What: Adopt-A-Dog Day
When: 11th of October, 10am to 2pm
Where: Pets Domain Bowen
A Proserpine business with deep roots in the region’s hunting and sporting community is continuing to grow, offering one of the widest ranges of firearms and outdoor gear in North Queensland.
Hunting & Shooting Supplies Whitsunday has been a staple for around 13 years, with owner Marty Duggan at the helm for the past six and a half. His passion for firearms and hunting inspired him to leave the transport industry to run a family-owned shop closer to home.
The store carries an extensive product line, including firearms, ammunition, hunting clothing, trapping gear, knives, trail cameras, binoculars, butchering tools and safes. Knives are among the biggest sellers, with customers ranging from butchers to outdoor enthusiasts.
“If we don’t have it in stock, we can order it in, any brands, anything,” Marty said.
“We’re not like other shops. Other shops go, ‘oh no, if it’s not here, we can’t order it.’ We’ll order from other companies. We don’t care. It’s all about giving great customer service.”
The shop also has one of the largest displays of handguns in the region, with a custom-made display designed specifically for the store. In addition, Hunting & Shooting Supplies partners with local business Razorgang, allowing customers to drop off knives for sharpening.
Marty, who also serves as the local president of the Sporting Shooters’ Association of Australia (SSAA) in Bowen, advocates for responsible gun ownership and training.
“I think everyone should have a gun licence, if you’re eligible,” he said. “It’s not a dangerous thing, it’s a recreational sport, and it teaches good discipline. Hunting is a major part of this area. If people stop hunting, the feral animals will get out of control.”
Hunting & Shooting Supplies also assists locals with firearm licensing requirements, safety courses, and safe storage services for those travelling or moving between properties.
Looking ahead, Marty hopes to establish an indoor shooting range and eventually support an archery club in the Whitsundays.
In the meantime, Marty said his focus remains on upgrading the shop, meeting customer needs, and keeping the business community-focused.
Marty from Hunting & Shooting Supplies Whitsunday is knowledgable about all things guns and can help you with your shooting needs. Photo credit: Daniel Heggie
Peninsula Airlie Beach has once again been recognised on the national stage, winning the Australian Residential Accommodation Managers Association (ARAMA) Award for Resident Manager Of The Year – Short Term.
It marks the second time the resort’s management Paul and Francine Tuddenham have taken out the prestigious award, having previously won in 2022 and finishing as runners-up in both 2023 and 2024.
The award, presented at a gala ceremony at The Star Casino on the Gold Coast, attracted more than 500 industry representatives, with dignitaries including the Queensland Premier, State Ministers, and the Federal Ministers too.
The managers said the recognition was a proud moment for both themselves and the Whitsunday region.
“It’s a buzz. It’s something everyone goes in hoping they’re going to win but considering the competition, and how long we’ve been here. We didn’t expect a win,” said Paul.
“It’s really exciting to win and we’re doing it for the Peninsula. We want this resort to have a standout name. That’s what we’re striving for.”
The award not only highlights their efforts but also puts the Whitsundays and Peninsula Airlie Beach in the spotlight as a premier destination, with future opportunities such as the 2032 Olympics expected to bring even more attention to the region.
“All the hard work, the stress, the tears, dramas, it’s all worth it when you get recognition like this,” said Fran.
“It’s about treating people the way we’d want to be treated.”
The pair manage 25 of the 42 units within the complex, supported by a strong network of owners who are actively reinvesting in upgrades. They believe the secret to their success lies in going above and beyond for guests.
“From the moment guests arrive, we make sure it feels personal,” they explained.
“We walk them to their rooms, show them how things work, put chocolates in the fridge, and make sure kids are welcomed straight away. We want people to feel sad to leave and many book the same unit for the following year before they’ve even checked out.”
Each apartment ranges from two to four bedrooms and is fully self-contained with a full kitchen, laundry, and ensuite bathrooms. But it’s the extra touches that guests remember, quality dishwashing liquid and powder instead of budget sachets and chocolates waiting in the fridge
The couple took over the business four years ago, and since then the property has become known for its personal touches and consistently high-quality service. The resort has built strong partnerships with local tour operators and offer booking services for guests. Providing all visitors with a wonderful Whitsundays experience.
Francine and Paul Tuddenham are extremely proud of their new award. Photo credit: Daniel Heggie
Hi Everyone,
What a week it’s been for our crew! Across our four papers, we’ve pulled together four incredible special features for the community — from milestone celebrations to local Job Fairs — we’ve truly covered it all!
If you’re not quite sure what a special feature is, you can see some of our latest ones in action on pages 16–18 of Whitsunday Life and 28–34 of Mackay Life. These multi-page spreads are a vibrant, engaging way to spotlight something meaningful — whether it's a business anniversary, an exciting expansion, a major event, or anything worth celebrating!
If you’d like to create your own special moment, get in touch with our Sales Manager Trish — her number is listed to the left of this column.
Over the years, we’ve had the pleasure of creating some truly memorable features — a few of my favourites include Bowen Mango’s 21st, the Great Barrier Reef Festival , and the Airlie Beach Music Festival.
Next week, we’re excited to bring you another community favourite — the Whitsunday Tourism Awards Nominees Feature, celebrating the incredible local operators who help make our region shine to every visitor that steps foot here.
These are the people on the front line of first impressions — and all too often, their hard work goes unrecognised. That’s why these awards are so important: they shine a well-deserved spotlight on the passion and dedication driving our tourism sector.
This year, there’s also a fresh twist — winners will be judged using the Best of Queensland Experience Program (BOQEP), based on real customer feedback and performance benchmarks, rather than traditional written submissions.
It’s a significant shift, and while it reflects the evolving nature of our industry, I know it may take some getting used to — especially for those who are familiar with the traditional format.
I’m looking forward to celebrating our region’s best and brightest at the awards night at the Proserpine Entertainment Centre next weekend — I hope to see many of you there!
Rach
Quote of the Week: "We do not remember days, we remember moments" (Cesare Pavese)
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