Thursday, October 26, 2023
Mackay and Whitsunday Life
The 82-strong team at BIG4 Adventure Whitsunday Resort are celebrating this week following their incredible achievements at the Whitsunday Tourism Awards where they scooped up three top gongs across three highly acclaimed categories.
Cementing its 30th year in business with another impressive round of accolades, this iconic Whitsunday resort won gold in the ‘Caravan and Holiday Parks’ and ‘Accessible Tourism’ categories, while also scooping the consumer-voted ‘People’s Choice Award for Accommodation’ at the gala industry awards.
This is not the first time this family-owned business has brought home awards, in fact, for many years the McKinnon family have achieved top gongs, most notably their gold wins at the Australian, Queensland, and Whitsunday Tourism Awards in 2022.
Resort CEO Phil Casey, who attended the 2023 Whitsunday Tourism Awards with some of the resort’s team, accepted the three gongs on behalf of the McKinnon family and staff.
“We are incredibly proud to have won these three awards, each on their own merit,” he said.
“It truly is a reflection of the hard work, passion and dedication of our team, who all work together to make the magic happen.
“From exceptional customer service, quality accommodation and facilities, through to our ongoing development and accessible facilities, we offer a true Australian family holiday for everyone.
“As a team, we have to say thank you to the Whitsunday tourism industry and the entire community for supporting us over the years, and most importantly, our guests, many who continue to choose our resort as their holiday destination of choice time and again.”
“We also extend our congratulations to all the other entrants, finalists, and winners. The Whitsunday region should be so proud of the many offerings we have available, in one of the most naturally beautiful environments in the world.
“To our industry partners, and particularly Tourism Whitsundays, we truly appreciate everyone’s hard work in promoting and celebrating this wonderful destination.”
With innovation and continual advancement at the forefront of the business for BIG4 Adventure Whitsunday Resort, it is no wonder they continue to kick goals this year.
Seven new cabins have been added to the inventory and the construction of its 71-bed “Bunk House” quality dormitory accommodation, enhances its offering to the Edutoursim and groups market, in particular school groups.
Additionally, with this year being the Year of Accessible Tourism in Queensland, BIG4 Adventure Whitsunday Resort has also had a strong focus on improving its accessible needs, including new developments for the vision impaired and those with mobility issues, while also complementing its well-utilised Sensory Room, which caters for children on the autism spectrum and their families by offering a special holiday retreat.
The resort has become synonymous with offering the very best Australian holiday experience. Loved by return guests for their consistently friendly service, concerted customer focus and commitment to continual improvement and innovation, the resort is the first choice for a Queensland holiday.
With its 10 hectares of beautifully landscaped tropical gardens, over 15 onsite activities including a big, huge, mega waterslide park, lagoon style pool, mini golf, outdoor cinema, and Kid’s Club, it is easy to see how this award-winning destination truly shines both locally and nationally.
Tiffany Brett, Adam Buttel, Sandy Halstead, Phil Casey, Storm Tebbutt, Zoe Wallen, Rory Saint and Jess Fairhall. Photo credit: R Jean Photography
A mega waterslide park is the central attraction for families from across the country. Photos supplied