July 16, 2026

From Collision To Compassion

Looks rough but it’s in much better shape following their help. Photo Credit: Rachael Smith

Whitsunday Life journalist Zach Houtenville set out before sunrise on Saturday hoping to photograph kangaroos at Cape Hillsborough, but an unexpected roadside encounter instead led to an act of kindness he will not soon forget.

Zach left Cannonvale at 4.45am, hoping to capture one of the region’s most iconic sights, kangaroos gathered along the shoreline as the first light broke over the beach.

However, he saw one much earlier than expected. At about 5.50am, just five minutes from the turn-off along the Bruce Highway, a kangaroo suddenly struck the front right side of his car.

The vehicle remained drivable, but after arriving at Cape Hillsborough, Zach discovered the bumper had been pushed in, the washer fluid reservoir punctured and several parts left hanging beneath the car.

With little mechanical knowledge, and staring down the daunting thought of another two hour drive home still ahead, he was lying on the ground trying to assess the damage when a couple parked nearby walked over and asked if he was alright.

The Wollongong pair immediately pulled a toolbox from their car and, despite it being before 7am, stayed to help.

Using pliers, they repaired a loose plug, secured the hanging parts so they would not scrape along the road and pushed the front bumper back into place.

Their help and confidence that the car would be ok gave Zach the peace of mind to drive home.