
Hi, I’m Josie, Customer Relationship Manager at Community Bank Sarina Bendigo Bank. My role is all about being here for our customers – whether that’s guiding someone through buying their first home, supporting a family as they move to their next home or assisting someone who’s looking to resize into retirement.
Everyone’s goals are different and part of what I do is to support people in making their money work harder for them, no matter what stage of life. What I enjoy most is taking the time to understand a person’s plans, priorities and the bigger picture of what they’re working towards. No two conversations are ever the same and that’s what makes this role so meaningful.
I assist our customers by providing information, education and local expertise – all while keeping it personal. When people choose to bank locally, it doesn’t just benefit them, it keeps our community thriving. Before taking on this role, I spent years working closely with people in various customer-focused positions.
Those experiences shaped the way I work today: patient, approachable and committed to making things feel simple rather than overwhelming. Whether someone is walking through the doors feeling confident or uncertain, my aim is to make sure they leave feeling informed and supported.
The most rewarding part of my work is seeing customers achieve their goals. Sometimes it’s securing a first home, next home, or it’s planning for retirement or finding ways to support a growing business – and it’s always fulfilling to see the hard work pay off.
I’ve also had the privilege of building relationships with local schools, community groups and non-profits over the years. Seeing them grow and knowing that Community Bank Sarina has played a part in their success is incredibly special.
I’m here to chat and ensure our customers get the support they need. Visit us on Broad Street or call 4943 2634 – we’re here for you and here to stay.
R – L: Josie Dahtler, Georgia Beveridge, Sophie Christofferson and Greg Melvin
R – L: Erin Ryley, Terri Bella, Kylie Schule, Ingrid Hanley and Josie Dahtler
R – L: Maree Franettovich, Ann Fordyce, Kylie Schulze, Erin Ryley, Ingrid Hanley, Teri Bella, Josie Dahtler, Nicholas McDougall, Karen May. Photos supplied