Community News

Council Embraces Innovation To Manage Rising Costs

Council Embraces Innovation To Manage Rising Costs

Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council

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113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015

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Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.

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Bishop Danny Meagher Makes First Visit to St Patrick's College

Bishop Danny Meagher Makes First Visit to St Patrick's College

Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied

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Taylors Rect

Get Along With Georgia!

March 6, 2025

Get Along with Georgia!Greater Whitsunday Vet Services Operational Manager, Georgia Bowser, is a Proserpine local, born and raised on the farm. Georgia rotates between the Proserpine and Bowen clinics throughout the week ensuring that the staff and productivity of the business is on track.

Georgia has over 8 Years experience as a Veterinary Nurse and brings a wealth of practical knowledge to the clinic. She enjoys coaching and training staff whilst allowing innovative ideas from the team for further development. Georgia loves to help her team thrive to ensure that we are providing a service like no other.

Greater Whitsunday Vet Services continues to provide Georgia with career opportunities and personal development to ensure she stays up to date with what our clients need and want in 2025. They have also provided her with a work-life balance stability helping her in personal achievements like recently purchasing her own property.

The knowledge and expertise she has gained from her career is assisting her and husband Jack to smoothly operate their farm. Equipping them with better ideas for animal health, profitability, and innovation so that they have their property long into the future.

Georgia said “Working for Greater Whitsunday Vet Services has been and continues to be, an amazing workplace. It is full of innovation and our team prides themselves on providing a client experiences like no other.” Customer service and clarity have unfortunately disappeared in some businesses, and this is something Georgia strongly focuses on with the team. they aim to bring back the old standard and making it so much better, ensuring a strong rapport across the team and clients.

Georgia leading our last big event Photo supplied: Glenys Mansfield

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Orange Sky Comes To The Whitsundays Providing Essential Services For The Homeless

March 6, 2025

For years, the Whitsunday Neighbourhood Centre has been keen to add one key essential service, and in May this is due to finally come to fruition. Orange Sky Laundry Pod will open, providing much-needed laundry services to the region’s most vulnerable.

This service is the result of dedicated advocacy by the Centre, which had long been pushing for help. After discussions with the previous state government and Megan Scanlan, the Minister for Housing, the need for services like what Orange Sky can provide became clear. Once contacted, Orange Sky identified the Whitsunday as one of four locations in need, and now the area will finally have access to their vital services.

The Orange Sky laundry Pod is still in the planning stage with the centre making sure that the plumbing and structure that will house the laundry pod is secure. Making it cyclone and monsoon-proof, and that the structure is designed with sustainability in mind, this includes rainwater tanks to capture and provide the water.

Operating from 9:30am to 11:30am, the pod will offer free laundry services to those who can’t afford laundromats, providing an essential lifeline. Unfortunately, the inclusion of shower facilities is still uncertain. The Centre is in talks with Orange Sky and the government about adding showers in the future, as new neighbourhood centres and other similar communal facilities are built with these facilities in mind.

The importance of this service cannot be overstated. Orange Sky already operates across countless cities and regional towns, and now, Airlie Beach will join that network. Their services help bridge the gap in hygiene access for vulnerable groups, promoting health, wellbeing, and a sense of belonging.

The Whitsunday Neighbourhood Centre’s advocacy and partnership with Orange Sky represent a crucial step toward addressing the unmet needs of the homeless population. This laundry pod is a much-needed response, offering not just clean clothes, but dignity and connection for those who have long been overlooked.

What the laundry pod could look like at the centre. Photo Sourced: Orange Sky’s Website

Orange Sky volunteers operating a laundry pod. Photo Sourced: Orange Sky’s Website

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‘360 on the Hill’ Reopens This Easter Holidays

March 6, 2025

Exciting news for Bowen as Flagstaff Hill's iconic café is reopening. Bringing modern Australian-Italian cuisine to one of the most breathtaking locations in the Whitsundays. After being damaged by a cyclone and undergoing a rebuild two years ago, the café is about ready to welcome guests once again.

Set to open just before the Easter school holidays, this new eatery will offer panoramic views of the Coral Sea, with floor-to-ceiling windows ensuring the beauty of the Whitsundays is never out of sight. Whether it's a sunny day or a dramatic sky, the café's stunning ocean views promise an unforgettable experience for visitors.

The new café will feature a fabulous fusion menu. Guests can look forward to homemade italian pizzas and a variety of light breakfast and lunch options served daily. For those looking for a more relaxed dining experience, the café will also offer dinner on Fridays and Saturdays evenings.

Manager of Bowen Tourism and Business, Leanne Abernethy said it was very exciting to have the café at Flagstaff Hill re-opening saying “It is such a beautiful location with stunning views.” and “We are looking forward to sending our guests at the Bowen Visitor Information Centre back to this great venue and we wish the new operators all the very best.”

The space includes both indoor and outdoor seating and a conference space for special social events like weddings or corporate gatherings. With its combination of delicious food, incredible views, and versatile venue, 360 on the Hill is set to become one of the must-visit spot for Bowen locals and tourists alike.

The sleek, modern cafe atop Flagstaff Hill. Photo Sourced: Whitsunday Regional Council Website

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Zorro’s, A Waterfront Gem In Airlie

March 6, 2025

Down at Port of Airlie is the delightful Zorro’s Cafe & Bar. Just a short walk from Airlie Beach,this local gem has a great menu and ambience attractive to locals and tourists with its picturesque views over the water.

Owned and run by Perri and Terry, and named after their friendly little dog, Zorro’s is a place that everyone can sit down and enjoy. They have a changing seasonal menu, guaranteeing that all their delicious meal options are fresh and locally sourced. Catering to any and all dietary requirements, Zorro’s offers options for breakfast, lunch, tapas and they soon plan to extend times to dinner around Easter!

From grilled coral trout, stacked burgers, and delightfully fresh orange and avocado salads, there’s a heart-warming option for you. Any cafe can do eggs for breakfast, but have you tried Perri’s own breakfast savoury mince? Made with love and topped with a blob of sour cream its absolutely scrumptious, it's a great way to start your day full of flavour and energy.

What if you're looking to slow down and enjoy the bobbing boats on the water? Zorro’s has a happy hour where you can enjoy a fully stocked and licenced bar and try their amazing Cocktail of the Week. Zorro’s is a cosy place with a dedicated team providing great food and drinks at very reasonable prices.

So, you can enjoy some finger-food and a beer while watching the sunset or sip great coffee after your morning run at Zorros Cafe & Bar with air-conditioned indoor and breezy outdoor seating available. There’s also plentiful free 2hr parking under the Boathouse Apartments so you can wind down and take you meal slow. Stop by today and give little Zorro a pat, he along with Perri, Terry and their team, welcome you all to come and enjoy their delightful cafe and bar.

Perri, siting out by the amazing view from Zorro’s Café & Bar. Photo credit: Victoria Velton

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VMR On The Radio For Emergencies

March 6, 2025

This week, we have experienced a variety of activations, ranging from the solemn task of transporting a deceased individual, an essential, albeit sad service—to the urgent evacuation of a very sick child during extremely poor weather conditions.

One of the notable calls was a small fishing boat that broke down in 36-knot winds at night, requiring a tow to safety. At the same time, VMR1 was already engaged in an urgent Medevac operation. A second crew was called in to deploy VMR2, our 7m semirigid vessel. While I’ve been out in similar conditions with 40-knot winds during daylight, nighttime presented its own challenges. Without the ability to see the waves coming, we were hit by them unexpectedly, forcing us to slow our progress to a crawl.

Meanwhile, Canberra reported an EPIRB activation near Border Island and sent up their ultra-high-tech search jet. They put us on standby, but despite their efforts, no vessel was found at the reported location, and we were eventually stood down. It's puzzling how such incidents can occur.

On a positive note, we have been able to upgrade our radio base coverage, thanks to the support of Marine Safety Queensland. Their powerful MSQ repeaters combined with our state-of-the-art Omnicore operating system greatly enhance our range, coverage, and clarity, improving safety for the boating community.

Remember, the emergency channel 16 is reserved for essential use only. If you would like to volunteer as a radio operator or crew member, please visit vmrwhitsundays.com.au/volunteerto sign up.

Contributed with thanks by Shane Newell, President of VMR Whitsundays.

The VMR vessel off to the rescue. Photo Sourced: VMR Whitsundays Facebook Page

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The Clubhouse Cafe Is Open On The Green

March 6, 2025

Café Operator, Robbie Miles, has brought fresh energy and a new vision to the Clubhouse Cafe at Whitsunday Green Golf Course, transforming it from just a post-game pit stop to a versatile venue that welcomes everyone, not just golfers. Since taking over in October, Robbie, a chef with a rich background from both the UK and Australia, has been dedicated to making the cafe the go-to hub for both the local community and visitors.

Operating daily from 8am to 6 pm, with a liquor license until midnight, the cafe is perfect for corporate events, birthday parties, or any occasion that could use a little extra sparkle. Whether you're enjoying a glass of bubbly while golfing or sipping on a cold beer during a stag-do. Robbie's diverse menu caters to all tastes, with grab-and-go options and a delicious hot menu, plus enticing deals like two-for-one pizzas.

The Clubhouse Cafe can accommodate up to 60 people, and members enjoy a 10% discount on food and beverages. And it’s not just about great food, Robbie’s commitment to inclusivity is reflected in his catering for various dietary needs and menu preferences. He plans to create a sense of community, with ample outdoor seating and a members' lounge next door being open to all, the Clubhouse Cafe has become much more than just a place to eat. It’s a place to gather, celebrate, and enjoy the stunning views over the golf course, come down and say hello to Robbie at the Clubhouse today

Robbie Miles behind the counter at the Clubhouse Cafe. Photo Credit: Victoria Velton
The comfortable seating and versatile space of the cafe's members lounge. Photo Credit: Victoria Velton
Huge range of outdoor seating options too, with low and high tables available. Photo Credit: Victoria Velton

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A New Era for Sport and Community in the Heart of Airlie Beach

March 6, 2025

The Whitsunday region marked a historic moment with the official opening of Club Whitsunday in the Whitsunday Sports Park precinct at Airlie Beach. The Honourable Mr. Andrew Willcox MP, Federal Member for Dawson, had the distinct pleasure of cutting the ribbon on this groundbreaking development, which promises to be a cornerstone for both the region’s sporting culture and community spirit.

Club Whitsunday, now fully operational and trading for lunch and dinner seven days a week, offers a range of gaming and wagering options, fulfilling its promise as a vital community hub. With significant local support and an extensive network of partners, this facility stands as a testament to the hard work and dedication of all involved.

“It’s been a long time coming,” said Ry Collins, Mayor of the Whitsundays saying “This highlights what can be achieved when community vision and ambition along with three levels of government all working together can deliver a common goal for the community.”

The opening event, filled with family-friendly activities like face painting and a train ride for the kids, was a celebration of what has been a long journey. Local sports teams, community members, suppliers, construction partners, lenders, and government representatives all gathered to mark this significant occasion for the Whitsunday region and its sporting community.

Clay Bauman, Councillor for the Whitsunday Regional Council, spoke about the collaborative approach that helped bring the project to fruition. “I think it's terrific for all the sports clubs in the regions. We have worked with them for so long and now it's a license bar with pokies, with so many features separate it from other clubs.”

For Justin Butler, Chairman of Club Whitsunday, the opening was a deeply personal moment saying "I want to thank all the sports clubs that call the Sports Park home, including AFL, Touch Footy, Soccer, Netball, and the new code of Cricket," he said. "It’s been a long road, but we’re finally here. My family has been with me through this journey, and now we can look forward to more time together.” Justin said that “This Club should be a hub for building community spirit and sports for decades to come in the shire.”

Federal MP Andrew Willcox echoed the sentiment, acknowledging the commitment of local leaders in turning the vision into reality. "I’m pleased to do the official duties, opening club Whitsunday here today, it’s a project I've been involved in since beginning, going back to my mayoral days. I’m really pleased with Justin Butler, who's put blood, sweat and tears into this.” He said, “It’s a fantastic facility and it opens up being able to host touring games form all the different areas with the biggest advantage that it’s for the locals, and the profits of this club will go back into the local community.”

Club Whitsunday General Manager, Josh Prowse, expressed his gratitude for the local support saying “The Club’s trading now, with more events and functions booking here each day.” He wanted everyone to know that “every dollar spent, the more we get to put back into supporting the local clubs.”

Finally, Amanda Camm, MP Member of the Queensland Parliament, praised the tenacity of those who made the project a reality saying, “I think the tenacity, particularly of Justin, and those on his committee, from the initial concept now to what we're seeing, it needs to be commended. They never gave up.” She also said, “the facility inside and outside out is a quality finish and they should be congratulated.”

With the doors officially open, Club Whitsunday is poised to become a central gathering place, not only for sport but for the broader community. The journey may have been long, but the outcome is a facility that will benefit generations of sports enjoyers and club-goers to come.

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Did You Know

March 6, 2025

Did you know?

If you have a pool or a spa on your property, it must be registered with the QBCC. As well as having a compliant fence, pools must also have visible and weatherproof CPR signage.

To ensure the safety of yourself and others using your pool or spa, regularly inspect its fence or barrier for rust, loose hinges, or broken panels, and arrange repairs as needed. Make sure no climbable objects like furniture or toys are near the fence.

Taking these few small steps can make a big difference in preventing accidents and can ensure a safe summer swimming season for all.

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A Simple Act of Kindness

March 3, 2025

When 78-year-old Margaret lined up at Coles to pay for her groceries, she never expected a stranger’s kindness to turn her day around.

As she reached the checkout, she fumbled with her phone, trying to transfer funds.

“She couldn’t get service or her phone to work to cover her bill,” her granddaughter later explained.

Margaret then stepped aside to try again.

Moments later, a Coles employee approached her with surprising news.

A kind gentleman behind her in line had paid for her items.

In disbelief and gratitude, Margaret looked around, but the young man was gone.

She had no chance to thank him, but his generosity stayed with her. His quiet generosity not only lifted the burden in that moment but also sparked a ripple effect, inspiring Margaret to carry the goodwill forward.

“A big thank you from her,” her family later shared.

“She is determined to pay it forward.”

Margaret left the store with more than just her groceries - she carried a renewed faith in the kindness of strangers, already thinking of how she could do the same for others.

“You have a beautiful heart…I hope good karma comes your way.”

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A Garbage Review A Woman's Journey to Zero Waste A Book Review By Amy Youngsmith

March 3, 2025

Eve O Schaub, in her book ‘Year of No Garbage: Recycling Lies, Plastic Problems, and One Woman’s Trashy Journey to Zero Waste,’ set out to find out whether a person could really live without garbage and gave garbage up for a year to live the recycling dream.  She discovered very quickly that:
   • Recycling can feel like a full-time job, as finding where and how to recycle products often leads to dead ends. Most people don’t have the time for this complexity, nor should it be so difficult.
   • Avoiding plastic in food purchases severely limits options and raises concerns about malnutrition, with considerable effort required to find alternatives.
   • "Greenwashing" is rampant, where eco-friendly claims often mislead consumers about what can truly be recycled or composted.
   • Ocean garbage patches now cover 40% of the ocean's surface—larger than all the land on Earth combined.
   • Studies show we ingest a credit card’s worth of plastic each week, which is linked to health issues like endocrine disruption, neurodegenerative disorders, cardiovascular disease, and cancer.
As a mother, I've read my children numerous books about making healthy choices for our environment. One common suggestion is to recycle, which could be effective if all plastic products were recyclable.
The book explains that most plastics can't currently be recycled, which is why, despite recycling efforts, tons of plastic still end up on our shores each year. It emphasises that individual actions alone won't solve the issue and that top-down systems, like legislative changes holding companies accountable, are necessary to create realistic recycling options.
Walking along Whitsunday Island beaches filled with plastic has been confronting as a parent. The recycling solutions presented in children's books seem like fairytales, offering a circular system that doesn't yet exist efficiently.
Avoiding plastics entirely, especially with young children, feels like an insurmountable challenge in today's society.
While individual efforts matter, the book shows that without accessible recycling systems, large-scale change is unlikely. It highlights the need for legislative action, similar to how lead was phased out through regulation. Given the harm caused by plastic, similar changes are crucial to tackling the crisis.
The book is highly recommended, and a copy can be found at the Whitsunday Regional Library, Cannonvale, QLD. Here's a taste from pg 163.
Some Terrible Truths About Plastics From The Book:
   1. Plastic is not really recyclable
   2. “Single-stream” recycling is a lie.
   3. “Compostable” plastics are pretty much a total lie (with one notable exception)
   4. Forget one giant ocean garbage patch; there are five.
   5. Plastics are in our water, air, and food.  Also, our bloodstream, bodily waste, and the placenta of newborn babies.

Got it? The plastic problem is overwhelming—invading our bodies, harming the environment, and we’re surrounded by lies about recycling. Let’s break it down.
...break it down this book does.  While the issue is daunting, the real challenge is failing to make necessary changes. Shifting the public’s view of the recycling "fairytale" could be key to a better future.
Though sombre at times, the book is witty and hopeful.
Book Review by Amy Youngsmith.

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Whitsundays Welcomes You!

February 28, 2025

Free customer service workshops will be held in Bowen and Airlie Beach in March for business owners, staff, and volunteers. Everyone involved in welcoming guests to our region will benefit from the ‘Whitsundays Welcomes You’ program – an opportunity to enhance guest experiences and showcase the unique charm of our region.
This initiative is part of a statewide program designed to empower the industry to share their pride and passion for the Whitsundays while providing a warm, inclusive, and welcoming experience for visitors. Kathleen Maher, a former Whitsundays resident, is the Statewide Project Manager for the Queensland Welcomes You Program. She was instrumental in developing the program and managing its statewide rollout.
Earlier this year, Kathleen attended the Queensland Information Centre’s (QICA) conference in Kingaroy, where she explained the program to delegates. While at the conference, she also met with Leanne Abernethy, Manager of Bowen Tourism and Business, and Glenn Womal, Visitor Services Coordinator.
The program is free, and the workshops in Bowen and Airlie Beach will be specifically tailored to our region. Leanne encourages local business owners and staff to attend one of the workshops. Sessions will cover topics including hosting visitors, storytelling, accessibility and inclusion, sustainability, and showcasing local experiences.
Tourism Minister Andrew Powell, stated that the workshops will equip everyone in guest services to become passionate hosts, delivering exceptional and inclusive experiences. Workshop is FREE to attend but registration is essential with limited spaces available. Secure your spot today! Register now at: www.qld.gov.au/qldwelcomesyou or email: kmaher@brisbane-eda.com.au

WHAT: Whitsunday Welcomes You Program Workshop
WHEN: Wednesday 12 March
WHERE: Mantra Club Croc, Airlie Beach 9.30am-11.30am OR Grand View Hotel, Bowen 2pm-4pm

Project manager for the “Queensland Welcomes You” program, Katheleen Maher (centre) with Manager of Bowen Tourism and Business Leanne Abernethy and Visitor Services Co-ordinator Glenn Womal. Photo Supplied: Leanne Abernethy

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Chamber Chat With Mackay Region Chamber Of Commerce

February 28, 2025

I grew up in a family business. Being a receptionist, a gatekeeper, and an excellent taker of phone messages is in my blood. I have seen firsthand the long days, the growth, and the steep learning curve that comes with technological advances— from typewriters to computers and dot matrix printers, from two-way radios to mobile phones.

As a kid, there was obviously a lot I wasn’t privy to—the real pain points of small business owners: managing a team, paying wages, paying rent, and everything in between. I admired the work my parents put in, but at best, I was a passenger on the journey.

That is, until my daughter received a sewing machine for her 13th birthday. It became an exciting outlet for her creativity. She buzzed away in her room, appearing intermittently with a new creation or requesting a trip to Spotlight for fabric. Then she discovered how easy it was to make scrunchies (hair accessories, for those who don’t know). She started making them for her friends, neighbours, and teammates, and at some point, she identified the market potential of her passion. Next thing I knew… I was once again part of a family business.

If you’ve ever thought about turning your hobby into a business, you’re not alone. Breaking free from the 9-to-5 grind with a side hustle that brings you joy is the dream of many. However, transforming your passion into a profitable business takes more than just enthusiasm—it requires strategic planning, hard work, and a bit of courage.

My daughter had enthusiasm in spades, but perhaps skipped a few key steps in the Turning Your Passion into a Viable Business handbook. Before I knew it, she was busily building her brand—there was a website and business cards. It was sharp, it represented what she offered and what she stood for. As the supplier of seed funding, I was impressed. We were in business.

A business plan is a roadmap. It should include (among myriad other things) financial projections and an operational plan. It will guide you through the startup phase and ensure your business is viable. We did not have one of these. Instead, we skipped ahead to leveraging our network—and they came to the party. Everyone we knew ordered the "ten scrunchie deal." We ran out of stock, we had undercharged for postage, and we couldn’t keep up with demand.

When starting a small business, it’s tempting to go all in from the beginning, but it’s important to start small and scale gradually. My daughter was struggling to fill orders, find time to cut fabric, and ship products. Luckily, she had access to a very willing work experience student—me. The money was good, but the stress was getting to her.

We know how important it is for small business owners to maintain a healthy work-life balance. Turning your passion into a business should enhance your life, not consume it. Unfortunately, after a few short months—and many life lessons—the scrunchie business closed its doors.

At the Mackay Region Chamber of Commerce, supporting small businesses and business owners is what we do. Whether it’s connecting you with a network that makes you feel less alone, pointing you toward grant funding, or helping you cut through red tape, we’re here to help.
Just don’t ask me to sew.

Contributed with thanks to Ellen Madden
Mackay Region Chamber Of Commerce
Business Engagement, Events and Communications Manager

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Discover the Future of Education At St Patrick’s College Mackay Open Night

February 28, 2025

St Patrick’s College Mackay has a long history of offering excellence in education as a Catholic Coeducational College in the Diocese of Rockhampton catering for Years 7 to 12.

Families looking for a quality Catholic Secondary education in Mackay are invited to attend the St Patrick’s College Mackay Open Night being held on Wednesday 19 March at the Mercy Campus in Penn Street, Mackay from 4.00pm to 7.00pm.

Prospective parents and students are warmly invited to join us for an enjoyable and informative evening filled with activities and opportunities. Explore our diverse range of subject displays, chat to teachers about our curriculum, whilst admiring students’ work and classroom activities.

Don’t miss the opportunity to discover valuable information about our vocational and sporting programs. Throughout the evening, you’ll also enjoy dynamic performances from the College Cultural ensembles, showcasing the incredible talent and creativity of our students in captivating live performances.

For those attending there is a Treasure Map prize draw at 6:30pm at the Pavilion offering:
• First Prize - $200 City Beach Gift Voucher
• Second Prize - $100 City Beach Gift Voucher
• Third Prize - $50 City Beach Gift Voucher

Why enrol at St Patrick’s College? St Patrick’s is a partnership between students, staff and parents, providing an environment of learning, personal growth and faith development while recognising students as young adults.

St Patrick’s College holds as its central character the motto ‘Seek and Serve Christ’.

With strong academic, vocational, sporting, cultural, and spiritual programs, St Patrick’s College offers positive experiences for students in a dynamic and exciting dual campus environment.

The College is ideally located close to Mackay’s burgeoning Sports precinct with Multi Sports Basketball and Netball Stadium, BB Print Stadium, Junior League Fields, Harrup Park cricket fields, netball courts, plus soccer and hockey fields nearby, as well as the Paget Business District.

If you would like more information regarding enrolment at St Patrick’s College Mackay, please visit our website www.stpats.qld.edu.au or call (07) 4994 8700.

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Sarina Kindy Enhances Safety And Play With Bank Support

February 27, 2025

Exciting structural upgrades and enhanced security have created a safer, more inviting space for Sarina children to play.

The Sarina and District Community Kindergarten Association (Sarina Kindy) has improved its facilities with new stage decking and upgraded security cameras, made possible by a $17,470 community grant from Community Bank Sarina Bendigo Bank.

The project enabled a significant refit and upgrade to the deteriorating stage decking in the outdoor play area. Sarina Kindy Grant Officer Angela Patroni said the upgraded deck serves as a “hub for learning experiences”.

“The new deck promotes interaction, storytelling, and provides a secure outdoor learning and play area for all students,” Miss Patroni said.
Additionally, three PSA high-definition security cameras and floodlight combinations have been installed as a proactive measure to deter crime and anti-social behaviour in and around the centre.

“The cameras ensure 24/7 surveillance to prevent vandalism, theft, unauthorised intruders, and to monitor entrances and exits.”

Sarina Kindy President Leigh Ford said its educators and families had expressed sincere gratitude to Community Bank Sarina for their support in making this project a reality.

“The successful completion of this initiative is a testament to the collaborative efforts of our community, dedicated staff, and the generosity of the Community Bank Sarina,” Ms Ford said.

“Maintaining a Kindy facility to be safe and inviting requires consistent efforts. The need for regular maintenance is crucial to guarantee the wellbeing of students and to create a conducive space for learning and growth.”

Community Bank Sarina invites community and not-for-profit groups to attend its Community Engagement Program Information Session to explore funding opportunities for 2025 - 5:30pm, March 4 at Sarina Bowls Club. Visit their Facebook event to register, registrations are essential: www.facebook.com/communitybanksarina.

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How to Choose the Right Estate Agent

February 27, 2025

Choosing the right estate agent may seem like a minor decision, but it is one of the most important factors when selling or buying a property. The right agent can make all the difference in finding your dream home or securing the best deal for your sale.
Here are five key tips to help you find the perfect estate agent:

1. Do Your Research
Before selecting an agent, take the time to research their experience, track record, and reputation. Look at online reviews, past sales, and client testimonials to get a sense of their performance.

2. Prioritise Local Knowledge
An agent with extensive knowledge of the local market is invaluable. Ask potential agents how long they have worked in the area and test their understanding of property trends, pricing, and neighbourhood insights. A well-informed agent brings energy and expertise that can significantly impact your sale or purchase.

3. Observe Them in Action
Attend open houses hosted by the agents you are considering. Pay attention to how they interact with buyers, present properties, and handle enquiries. A strong agent should be confident, approachable, and skilled at generating interest.

4. Ask the Right Questions
The more information you gather, the better prepared you will be for the sales process. Ask agents to walk you through case studies of previous sales, explaining how they achieved results. Find out why they use specific strategies and what approach they would recommend for your property.

5. Set Expectations and Check In Regularly
A great agent should have a clear strategy for selling your home. Establish expectations early and stay in touch throughout the process to ensure they are following through on their plan and adjusting strategies when needed.
Lastly, it is essential that you feel comfortable with your agent. Trust and communication are key to a smooth property transaction, so choose someone who makes you feel confident in the process.

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