Thursday, November 16, 2023


Mackay and Whitsunday Life

Ambassadors To The Rescue!

With just two days’ notice before an additional 4,500 passengers were due to disembark an unscheduled cruise ship, the volunteer Cruise Ship Ambassadors rallied together to assist.

Quantum of the Seas needed to call in at Shute Harbour over the weekend, diverted to the sunny Whitsundays due to bad weather on its planned itinerary.

Fortunately, the guests were greeted by a team of six friendly Cruise Ship Ambassadors, and, by lucky coincidence, our visitors came to town on the same weekend as the Airlie Beach Festival of Music.

“The ambassadors were very flexible and rallied to the call,” said Cruise Ship Ambassador, Lyn Blanche.

“It was extra special to be able to offer the passengers all the activities around the music festival in addition to our town's other activities.”

Buses were running between Shute Harbour and Airlie Beach all day, with Cruise Ship Ambassadors positioned at both the ferry terminal and drop-off location.

Armed with town maps, abundant knowledge and friendly smiles, the ambassadors were able to provide a warm welcome.

A total of 31 cruise ships have called into the Whitsundays between August and December this year.

There are also 103 ships scheduled for next year.

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